• Free shipping

    from The States

  • 30-Day FREE returns

    & Exchange

  • More than 60.000

    Happy “Cattomers”

  • Secured Checkout

    using SSL Technology
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FREQUENTLY ASKED QUESTIONS

Got questions? We’ve got you. Dive into our FAQs for all the details on orders, shipping, returns, and more. Whether you’re wondering about processing times or how to care for your Baddie essentials, you’ll find clear answers right here.

Contact Us

Reach out anytime—we’re here to help

Get In Touch

Track Your Order

Check your order status instantly

Track Now

Start a Return

Return or exchange hassle-free

Start Return

Contact Us

Reach out anytime—we’re here to help

Track Your Order

Check your order status instantly

Start a Return

Return or exchange hassle-free

Baddie Rewards

Earn points every time you shop

The Baddie Code

Title

About Us

Contact Us

Track Your Order

The Fine Print

Title

Shipping Policy

Refund Policy

Privacy Policy

Terms of Service

Everything You Need to Know

Check the sections below for instant info on everything from sizing to refunds. Tap to expand any topic.

  • Ordering

  • Sizing

  • Shipping

  • Returns

  • Care & Quality

  • Payments

  • Support

What products do you offer?

Baddie Brand currently focuses on elevated apparel designed to make you feel confident, bold, and unstoppable. Our lineup includes fitted tees, tanks, and crop tops — with more silhouettes coming as the brand grows.

How are your products made?

Every item is made to order just for you. This allows us to reduce waste, maintain quality, and deliver pieces that feel intentional — not mass-produced.

How long does it take to process my order?

Production typically takes 2–4 business days. Once your order ships, you’ll receive tracking details so you can follow it all the way to your door.

Do you offer personalization or custom designs?

Select designs currently offer personalization. We’re actively expanding customization options, so more personalized Baddie pieces are coming soon.

Can I change or cancel my order after placing it?

Because we begin production quickly, changes or cancellations must be requested within 12 hours of placing your order. Reach out ASAP and we’ll do our best to help.

Will you be adding more products in the future?

Absolutely. Baddie Brand is growing intentionally — new styles, fits, and drops are always in the works.

Do you have a size guide?

Yes! Each product page includes a size chart specific to that style. We highly recommend checking it before ordering to lock in your perfect fit. A full Size Guide page is also coming very soon.

How do your sizes run?

Fit varies by style. Some items are more fitted, while others offer a relaxed feel. If you prefer a looser fit, sizing up is always a safe move.

Do you carry inclusive sizing?

We’re committed to serving every baddie. Our current size range continues to expand, and your feedback directly helps shape future sizing options.

I’m ordering internationally—will sizing be different?

International sizing standards vary. Please measure yourself and compare your measurements to our size charts for the best results.

Can I exchange an item if the size isn’t right?

Because items are made to order, exchanges are limited. If your item arrives with a sizing error due to fulfillment, we’ll absolutely make it right.

How can I find my perfect fit?

Email us or use our site chat — we’re happy to help you choose with confidence.

Where do you ship?

We currently ship to the United States, Canada, South America, and select European countries.

How much does shipping cost?

Free standard shipping on all U.S. orders. International shipping rates are calculated at checkout — no surprises.

How long does shipping take?

After production (2–4 business days):

  • U.S. orders: 3–7 business days
  • International orders: delivery times vary by destination

How will I know when my order ships?

Once your order leaves our facility, you’ll receive an email confirmation with your tracking number. You can also check the status anytime—just click here to track your order.

Is tracking included with every order?

Yes — every order is fully trackable from start to finish.

Do you accept returns or exchanges?

Because items are made to order, we only accept returns or exchanges if your item arrives damaged, defective, or incorrect.

What qualifies for a return or exchange?

  • Wrong design, size, or product
  • Misprints or damage

Photos are required to process your request.

How long do I have to request a return?

You have 30 days from delivery to contact us.

Is return shipping free?

If the issue is on us, we cover return shipping. Otherwise, shipping costs are the customer’s responsibility.

How do I start a return or exchange?

Email Returns@TheBaddieBrand.com with your order number, photos, and a brief explanation. We respond fast — usually same day.

How should I wash my apparel?

To keep your graphics looking fresh: 

  • Turn garments inside out before washing 
  • Wash in cold water with similar colors 
  • Use mild detergent 
  • Tumble dry low or hang dry

Can I iron my printed designs?

Avoid ironing directly on printed areas. If needed, iron inside out on low heat.

Are your products high-quality?

Yes. We use premium blanks and trusted production partners to ensure consistent quality you can feel.

Do you guarantee your products?

Yes—if your item arrives with any defect or misprint, we will replace it free of charge.

Will the design fade over time?

Not if you follow care instructions. Your Baddie pieces are built to last.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Venmo for a secure and smooth checkout.

Do you offer any discounts?

Yes! You’ll always find exclusive deals: 

  • 10% off sitewide + free U.S. shipping (current promotion) 
  • 10% off when you join our Baddie Club newsletter 
  • Additional perks for Baddie Rewards Members

Do you sell gift cards?

Yes—Baddie Gift Cards are available in denominations of $25, $50, and $100.

Can I combine discount codes?

Only one discount code can be used per order unless otherwise stated.

Do you charge sales tax?

Applicable sales tax will be calculated at checkout based on your shipping address.

Do you offer buy-now-pay-later options?

At this time, we don’t offer installment payments, but we’re exploring more payment options in the future.

When will I hear back?

We aim to reply to all inquiries within the same day.

How can I contact you?

You can reach us by: 

What is Baddie Brand all about?

Baddie Brand is more than apparel — it’s a mindset. We create confident, unapologetic pieces designed to help you show up as that girl every day.

How can I stay updated on new drops and offers?

Join our Baddie Club newsletter for VIP access to exclusive discounts, new arrivals, and style inspiration.

FREQUENTLY ASKED QUESTIONS

Got questions? We’ve got you. Dive into our FAQs for all the details on orders, shipping, returns, and more. Whether you’re wondering about processing times or how to care for your Baddie essentials, you’ll find clear answers right here.

Still Need Help?

We’ve got your back, Baddie. If your question wasn’t answered above, feel free to reach out—we’re here to help make your shopping experience smooth and stress-free.

Talk to a Baddie

Tap the chat icon in the bottom right corner to start a convo anytime

Email Us

support@thebaddiebrand.com

Quick Links

The Baddie Code

About Us

Contact Us

Track Your Order

The Fine Print

Shipping Policy

Refund Policy

Privacy Policy

Terms of Service

Everything You Need to Know

Check the sections below for instant info on everything from sizing to refunds. Tap to expand any topic.

Ordering

What products do you offer?

Baddie Brand currently focuses on elevated apparel designed to make you feel confident, bold, and unstoppable. Our lineup includes fitted tees, tanks, and crop tops — with more silhouettes coming as the brand grows.

How are your products made?

Every item is made to order just for you. This allows us to reduce waste, maintain quality, and deliver pieces that feel intentional — not mass-produced.

How long does it take to process my order?

Production typically takes 2–4 business days. Once your order ships, you’ll receive tracking details so you can follow it all the way to your door.

Do you offer personalization or custom designs?

Select designs currently offer personalization. We’re actively expanding customization options, so more personalized Baddie pieces are coming soon.

Can I change or cancel my order after placing it?

Because we begin production quickly, changes or cancellations must be requested within 12 hours of placing your order. Reach out ASAP and we’ll do our best to help.

Will you be adding more products in the future?

Absolutely. Baddie Brand is growing intentionally — new styles, fits, and drops are always in the works.

Sizing

Do you have a size guide?

Yes! Each product page includes a size chart specific to that style. We highly recommend checking it before ordering to lock in your perfect fit. A full Size Guide page is also coming very soon.

How do your sizes run?

Fit varies by style. Some items are more fitted, while others offer a relaxed feel. If you prefer a looser fit, sizing up is always a safe move.

Do you carry inclusive sizing?

We’re committed to serving every baddie. Our current size range continues to expand, and your feedback directly helps shape future sizing options.

I’m ordering internationally—will sizing be different?

International sizing standards vary. Please measure yourself and compare your measurements to our size charts for the best results.

Can I exchange an item if the size isn’t right?

Because items are made to order, exchanges are limited. If your item arrives with a sizing error due to fulfillment, we’ll absolutely make it right.

 


 

 

How can I find my perfect fit?

Email us or use our site chat — we’re happy to help you choose with confidence.

Shipping

Where do you ship?

We currently ship to the United States, Canada, South America, and select European countries.

How much does shipping cost?

Free standard shipping on all U.S. orders. International shipping rates are calculated at checkout — no surprises.

How long does shipping take?

After production (2–4 business days):

  • U.S. orders: 3–7 business days
  • International orders: delivery times vary by destination

How will I know when my order ships?

Once your order leaves our facility, you’ll receive an email confirmation with your tracking number. You can also check the status anytime—just click here to track your order.

Is tracking included with every order?

Yes — every order is fully trackable from start to finish.

Returns

Do you accept returns or exchanges?

Because items are made to order, we only accept returns or exchanges if your item arrives damaged, defective, or incorrect.

What qualifies for a return or exchange?

  • Wrong design, size, or product
  • Misprints or damage

Photos are required to process your request.

How long do I have to request a return?

You have 30 days from delivery to contact us.

Is return shipping free?

If the issue is on us, we cover return shipping. Otherwise, shipping costs are the customer’s responsibility.

Can I return personalized or sale items?

Yes—if they arrive damaged, defective, or incorrect, we’ll be glad to make it right.

How do I start a return or exchange?

Email Returns@TheBaddieBrand.com with your order number, photos, and a brief explanation. We respond fast — usually same day.

Care & Quality

How should I wash my apparel?

To keep your graphics looking fresh: 

  • Turn garments inside out before washing 
  • Wash in cold water with similar colors 
  • Use mild detergent 
  • Tumble dry low or hang dry

Can I iron my printed designs?

Avoid ironing directly on printed areas. If needed, iron inside out on low heat.

Are your products high-quality?

Absolutely! We use premium materials and quality-controlled production to ensure you receive pieces you’ll love.

Do you guarantee your products?

Yes—if your item arrives with any defect or misprint, we will replace it free of charge.

Will the design fade over time?

With proper care, your designs will stay vibrant. Always follow the care instructions included with your order.

Where are your products made?

All products are created to order with trusted production partners and suppliers to maintain consistent quality.

Payments & Offers

What payment methods do you accept?

We accept all major credit cards, PayPal, and Venmo for a secure and smooth checkout.

Do you offer any discounts?

Yes! You’ll always find exclusive deals: 

  • 15% off sitewide + free U.S. shipping (current promotion) 
  • 10% off when you join our Baddie Club newsletter 
  • Additional perks for Baddie Rewards Members

Do you sell gift cards?

Yes—Baddie Gift Cards are available in denominations of $25, $50, and $100.

Can I combine discount codes?

Only one discount code can be used per order unless otherwise stated.

Do you charge sales tax?

Applicable sales tax will be calculated at checkout based on your shipping address.

Do you offer buy-now-pay-later options?

At this time, we don’t offer installment payments, but we’re exploring more payment options in the future.

Support

When will I hear back?

We aim to reply to all inquiries within the same day.

How can I contact you?

You can reach us by: 

  • Live chat on our website 
  • Email at Support@TheBaddieBrand.com
  • Messaging us through our social media channels (links available on our site)

What is Baddie Brand all about?

Baddie Brand is more than apparel — it’s a mindset. We create confident, unapologetic pieces designed to help you show up as that girl every day.

How can I stay updated on new drops and offers?

Join our Baddie Club newsletter for VIP access to exclusive discounts, new arrivals, and style inspiration.

Still Need Help?

We’ve got your back, Baddie. If your question wasn’t answered above, feel free to reach out—we’re here to help make your shopping experience smooth and stress-free.

Talk to a Baddie

Tap the chat icon in the bottom right corner to start a convo anytime

Email Us

support@thebaddiebrand.com