We aim to reply to all messages within the same day. If you don’t hear from us within 24 hours, please check your spam folder or try reaching out again.
Can I change or cancel my order after placing it?
Because each item is made to order, we start production quickly. If you need to make changes, please contact us within 12 hours of placing your order, and we’ll do our best to help.
How do I start a return or exchange?
If your item arrived damaged, defective, or incorrect, email us at Support@TheBaddieBrand.com with your order number, photos of the issue, and a short description. We’ll get back to you as soon as possible to help.
How can I track my order?
Once your order ships, you’ll get a tracking number by email. You can also track your order anytime using the tracking link on our website.
Do you offer live chat support?
Yes! Use the live chat feature on our website for instant answers during business hours.
Where can I learn more about your products and policies?
Visit our FAQ page for detailed information on ordering, shipping, sizing, returns, and more.
Have a question, need help with an order, or just want to say hi? Drop us a note below. Our team replies within 24 hours, Monday–Friday. Baddie Club members get priority support—because your vibe is VIP.
Chat With Us
Use the chat bubble (bottom right) for quick questions.